Shipping
At HANA, we are committed to ensuring that your home goods, large items, delicate treasures, and handmade pieces are delivered in perfect condition and on time. We carefully curate our shipping options to ensure safe delivery while keeping sustainability in mind.
Standard Shipping
For most orders, we use US Postal Service Priority Mail and USPS First Class, which typically take 2-5 business days for delivery. We ensure that your order is carefully packaged and handled during transit to maintain its quality.
Expedited Shipping
For those needing their items sooner, we offer several expedited shipping options, including:
US Postal Service Express Mail
UPS Next Day Air Saver
UPS 2nd Day Air
All expedited orders will require a signature at delivery. Orders placed before 12pm PST will be processed and shipped the same business day. Please note, expedited services do not guarantee overnight shipping to all locations, and delivery times may vary based on your location.
International Shipping
HANA is not shipping internationally at this time. Stay tuned!
General Shipping Policies
Beautiful & Protective Packaging
We take pride in using beautiful, protective packaging to ensure your delicate items arrive safely, whether large or small. Quality materials are used to safeguard your treasures during transit.
Eco-Friendly Practices
HANA is committed to sustainability, reducing our carbon footprint by reusing packaging and choosing eco-friendly options. We also encourage artists to handle shipping to further reduce emissions and support local communities.
Returns & Reshipping
If a package is returned due to an incorrect address or other issues, we may need to charge a reshipping fee. See our Return Policy for more information.
Tracking Your Order
Once your order has shipped, you will receive tracking information via email, so you can easily follow your package’s journey.
Need Assistance?
If you have any questions about shipping or special requests, please don’t hesitate to reach out to our customer service team at hello@shophana.com. We’re happy to help!
