Terms & Conditions
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use our website.
Use of the Website
Eligibility: You must be at least 18 years old to use our website and make purchases. Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to use our website for any unlawful purpose or to engage in any activity that could harm our website or interfere with other users' enjoyment of it.
You agree not to:
- Use or website for any unlawful purposes or activities.
- Upload, transmit, or distribute viruses, spam, or any other harmful or disruptive content. Interfere with the security or proper functioning of the website.
- Engage in fraudulent activity, including submitting false payment or personal information.
Orders and Payments
Product Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.
Pricing: Prices for our products are subject to change without notice. We strive to ensure accurate pricing but are not responsible for typographical errors or inaccuracies.
Payments: By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your purchase.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.
Shipping and Delivery
Our Shipping Policy outlines the shipping methods, rates, and estimated delivery times. Once your order is shipped, HANA is not responsible for delays caused by shipping carriers, customs clearance, or events outside of our control.
Returns and Refunds
Our Return Policy provides information on how to return products and receive refunds. Please review this policy carefully before making a purchase.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of HANA or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, HANA shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.
Indemnification
You agree to indemnify and hold HANA harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or your violation of these Terms and Conditions.
Governing Law
These Terms and Conditions and any disputes arising out of or related to them or your use of our website shall be governed by and construed in accordance with the laws of Washington State, United States, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from the use of the website or these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of Washington State. Disputes will be handled individually and not as part of a class action.
Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance your browsing experience. For more details, please refer to our Privacy Policy.
Product Availability and Errors
In the event of an error in product availability or pricing, HANA reserves the right to cancel any order and refund the full amount paid.
User-Generated Content
By submitting reviews, comments, or other content to the website, you grant HANA a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content. HANA reserves the right to remove content deemed inappropriate or offensive.
Force Majeure
HANA is not liable for delays or failure to fulfill obligations due to events beyond our control, including but not limited to natural disasters, labor strikes, transportation disruptions, or government actions.
Termination Clause
HANA reserves the right to suspend or terminate your access to the website for violations of these Terms and Conditions or any applicable laws.
Privacy Statement Reference
Your use of website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
Changes to These Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of our website after such changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@shophana.com.